Clinton Institute


Pathway


The SIT60322 Advanced Diploma of Hospitality Management (Tourism stream) will provide a pathway to senior management and leadership roles in the hospitality, events and tourism industries across small and large organisations including hotel chains, resort groups, tour operators, destination management companies

event venues, and government tourism bodies across Australia and internationally.

Possible job titles include restaurant manager, functions centre manager, operations manager, events manager, business development manager — tourism, and senior tourism executive.


Students who complete this course may also wish to continue their vocational studies by undertaking other specialist qualifications in the Tourism, Travel and Hospitality or other Training Packages, or in higher education management or hospitality qualifications.

Postgraduate university programs including Master of Tourism and Hospitality Management, Master of Event Management, or an MBA are natural progression pathways for Advanced Diploma graduates seeking executive-level roles.


Industry/ Enterprise/ Licensing Requirements:

The unit SITHFAB021 Provide responsible service of alcohol (RSA) covers the RSA skill and knowledge requirements for RSA certification common to all States and Territories.

Some legislative requirements and knowledge will differ across borders.

In some cases, after completion of this unit, state and territory liquor authorities require candidates to complete a bridging course to address these specific differences.


No other licensing, legislative or certification requirements apply to this qualification at the time of publication.


Industry/ Enterprise/ Licensing Requirements


The unit SITHFAB021 Provide responsible service of alcohol (RSA) covers the RSA skill and knowledge requirements for RSA certification common to all States and Territories.

Some legislative requirements and knowledge will differ across borders.

In some cases, after completion of this unit, state and territory liquor authorities require candidates to complete a bridging course to address these specific differences.

No other licensing, legislative or certification requirements apply to this qualification at the time of publication.



Entry Requirements

To enrol in this course, international students must provide evidence that they:

  • • Are at least 18 years of age
  • • Have successfully completed Diploma or higher qualification in Australia, or an equivalent overseas qualification
  • • Meet one of the following English proficiency requirements:
  •        * Evidence of a valid IELTS score of 6.0 or other equivalents in English Language tests including Test of English as a Foreign Language (TOEFL iBT), Pearson Test of English (PTE), Doulingo English Test, and Cambridge English (CAE).

           *Successfully complete the pathway with recognized ELICOS providers, as determined by Clinton Institute via exit score of IELTS score of 6.0 equivalents.

           *Student have successfully completed their Year 12 or equivalent in English Language

  • • Have appropriate Language, Literacy and Numeracy (LLN) levels, as determined by Clinton Institute via the LLN test administered prior to enrolment

  •        The LLN test will be conducted by a suitable Trainer and Assessor or the Director of Studies.

           The LLN assessment includes a written test and interview to complete the verbal component of the test.

    For international students applying from their home country this will be completed during a skype interview.

    For all students applying within Australia the test will be completed during an interview at the RTO.

           The LLN test assists the RTO to assess whether students’ LLN skills are at a level suited to the course requirements.

    It also assists our trainers to prepare individual learning plans for each successful applicant where skill weaknesses are identified.

    The RTO will work with successful applicants to ensure their skills are at the required level by the completion of their training.


For international Students, it is a condition of entry that upon acceptance, students provide evidence of having an Australian Student Visa (subclass 500).

Please refer to the government website for information about applying:
https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-listing/student-500



Assessment Modes

Strategic Tourism and Hospitality Management Projects:

Students at this level complete advanced management projects requiring the development of comprehensive operational and strategic plans for complex tourism enterprises or hospitality groups.

Projects include destination management organisations, tour operations, hotel groups, or event management companies, and require analysis of market position, competitive strategy, customer experience design, and financial forecasting.

Submissions reflect executive-level thinking and are assessed against strategic rigour, innovation, and industry best practice.


Operational Planning and Crisis Management Assessments:

Written and simulated assessments require students to respond to complex operational challenges including booking system failures, major event cancellations, customer service crises, and tourism policy changes.

Students must demonstrate senior management-level decision-making that balances business continuity, customer satisfaction, and regulatory compliance.


Human Resources and Strategic Staffing Work:

Students develop advanced HR frameworks including talent acquisition strategies, performance management systems, diversity and inclusion programs, and workforce planning models for large-scale tourism and hospitality operations.

Assessment includes analysis of organisational culture and the design of staff development pathways.


Financial Management and Business Planning Tests:

Students complete executive-level financial assessments covering strategic budget development, revenue management, pricing strategy for tourism products, and financial risk management across multiple service lines.

Tasks require sophisticated interpretation of financial data and the ability to provide strategic financial leadership.


Tourism Leadership Observations:

The Assessor observes students in senior management roles during simulated executive meetings, events coordination scenarios, or cross-functional team leadership exercises.

Assessment criteria include strategic decision-making, stakeholder communication, leadership presence, and the ability to drive service excellence across tourism and events operations.


Board Presentation Simulations:

Students prepare and deliver executive-level presentations to a simulated board or investor panel, covering business performance, destination or product strategy, and future development plans.

Assessment evaluates communication skills, data interpretation, strategic rationale, and the ability to respond to challenging questioning.


Units of Competency

Cluster name of applicable Unit
Work placement cluster SITHIND008 Work effectively in hospitality service
SITXCCS015 Enhance customer service experiences
SITXCCS016 Develop and manage quality customer service practices
SITXCOM010 Manage conflict
SITXHRM009 Lead and manage people
SITXMGT004 Monitor work operations
Working in industry cluster SITHIND006 Source and use information on the hospitality industry
SITEEVT020 Source and use information on the events industry
Finance cluster SITXFIN009 Manage finances within a budget
SITXFIN010 Prepare and monitor budgets
Tourism cluster SITTTVL001 Access and interpret product information
SITXCCS019 Prepare quotations
Events operations cluster SITEEVT026 Manage event production components
SITEEVT028 Manage on-site event operations
Stand-alone units BSBFIN601 Manage organisational finances
BSBOPS601 Develop and implement business plans
SITXFIN011 Manage physical assets
SITXHRM008 Roster staff
SITXHRM010 Recruit, select and induct staff
SITXHRM012 Monitor staff performance
SITXGLC002 Identify and manage legal risks and comply with law
SITXMPR014 Develop and implement marketing strategies
SITEEVT023 Plan in-house events
SITHKOP014 Plan catering for events or functionss
SITEEVT031 Determine event feasibility
SITHFAB021 Provide responsible service of alcohol
SITXCCS010 Provide visitor information
SITXCCS012 Provide lost and found services
SITHIND005 Use hygienic practices for hospitality service
SITXMGT005 Establish and conduct business relationships
BSBTWK503 Manage business resources
BSBTWK501 Lead diversity and inclusion
SITXWHS008 Establish and maintain a work health and safety system

RTO Number: 41597 | CRICOS Provider Code: 03540C

CRICOS: 115261A

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Frequently Asked Questions — CHC33021 Certificate III in Individual Support

What will I learn in the CHC33021 Certificate III in Individual Support?

You will learn to provide person-centred care and support to people in aged care, home care, or disability settings. Units cover communication skills, supporting independence and wellbeing, safe work practices, and recognising healthy body systems.

How long is the CHC33021 Certificate III in Individual Support course?

The course duration is approximately 52 weeks including theory and mandatory work placement hours. Intake dates are available monthly — contact our admissions team for the next intake.

Do I need work placement for the CHC33021 Certificate III in Individual Support?

Yes. A mandatory work placement component is required to demonstrate competency. Clinton Institute arranges placement with our partner organisations including Arcare, Opal Healthcare, and Benetas.

What are the entry requirements for the CHC33021 Certificate III in Individual Support?

You need to have completed Year 10 or equivalent, and meet the relevant English language requirements. Prior experience in community services or health is beneficial but not required.

Can international students enrol in the CHC33021 Certificate III in Individual Support?

Yes. The CHC33021 Certificate III in Individual Support is CRICOS-registered (CRICOS code: 115261A) and available to international students studying in Australia on a student visa.